Support
Support and contact
Contact جايسن إيلي عيسى, operating as Clinora, at support@clinorapilot.cc or +961 76 163 720 for help with clinic access, account questions, day-to-day use, or questions about whether Clinora fits your clinic.
Purpose
Support is for keeping clinic work moving.
Support can help with sign-in issues, workspace access, unexpected application behavior, account questions, privacy or security concerns, and product-fit questions from clinics.
What to include
Send enough context to investigate the issue.
- Your clinic name and the user email affected.
- The page, appointment, or workflow where the issue happened.
- The approximate date and time of the issue.
- What you expected to happen and what happened instead.
Privacy guidance
Keep support messages focused.
Do not send patient details unless they are needed to investigate the issue. Use appointment IDs, dates, or screen context when that is enough.
For privacy or security concerns, include the affected workflow and a safe contact method so the support team can follow up through an appropriate channel.